Exchanges & Returns

We want you to be completely satisfied with your purchase from Rodebjer. If for any reason you’re not happy with your order, we’re here to help with exchanges and returns.

How to Initiate an Exchange or Return

If you’d like to exchange or return an item, please follow these steps:

  1. Submit a Request – Visit our Exchange & Return Portal within 14 days of receiving your order.
  2. Pack Your Items – Ensure the items are unworn, undamaged, and in their original packaging with tags attached.
  3. Ship Your Return – Once your request is approved, you’ll receive instructions on how to send your items back.

Exchange Policy

  • Exchanges are subject to availability.
  • If the item you want is out of stock, we’ll process a refund instead.

Refund Policy

  • Refunds are issued to the original payment method within 7–10 business days after we receive and inspect your return.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

Conditions for Returns

  • Items must be in new, unused condition with all original tags and packaging.
  • Final sale items, including discounted or promotional products, cannot be returned or exchanged.

Need Help?

If you have any questions about our exchange or return process, please reach out through our Contact Page. We’re happy to assist!